Refunds Policy

The East Kent Handbooks refund policy is listed below.
The East Kent Handbooks will send, normally by email, acknowledgement of receipt of any prepaid advertisement order.

Provided the order is placed at least 7 days before the copy deadline, you have 7 days from the date of the acknowledgement during which you can cancel your order and receive a full refund. Your order will not be actioned until after the 7-day period has expired. If your order is placed less than 7 days before the copy deadline, your order will be actioned immediately and if you then cancel, any costs The East Kent Handbooks had incurred on the your behalf at the time of cancellation, plus an administration charge of £15, will be retained. Any balance of fees paid will be refunded.

Data Protection Act

Personal data will be used for the purposes of any transactions you undertake. The East Kent Handbooks does not supply personal data to any other organisations, but if you book an advert, then from time to time The East Kent Handbooks may send you information about advertising further or of any running promotions. If you do not wish to receive such information, please email and ask to be removed from the The East Kent Handbooks list.


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